1. Acceptance of terms
By accessing our website or using any Farazisoft product or service (including Farazisoft CRM, Farazisoft Ecommerce Builder and OwnCraft), you agree to these Terms & Conditions. If you do not agree, please do not use our services.
2. Our services
Farazisoft provides software products and related development, implementation and support services. We may update, improve or discontinue features at any time, and will give reasonable notice of material changes.
3. Accounts
- You must provide accurate information when creating an account.
- You are responsible for keeping your credentials secure and for all activity under your account.
- You must notify us promptly of any unauthorised access.
4. Acceptable use
You agree not to:
- Use our services for unlawful, fraudulent or harmful purposes.
- Attempt to gain unauthorised access to systems or data.
- Interfere with or disrupt the service or its security.
- Copy, resell or reverse engineer our software except as permitted by law.
5. Fees and payment
Paid plans and projects are billed according to the agreed pricing or contract. Fees are non-refundable unless stated otherwise in your agreement or required by law. We may change pricing with prior notice.
6. Intellectual property
Farazisoft and its licensors own all rights in our software, brand and content. We grant you a limited, non-exclusive, non-transferable licence to use our products during your subscription. You retain ownership of the data you submit.
7. Customer data
You are responsible for the lawfulness of the data you store in our products. How we handle personal data is described in our Privacy Policy.
8. Availability and support
We aim to keep our services available and reliable but do not guarantee uninterrupted or error-free operation. Maintenance windows and events outside our control may cause interruptions.
9. Limitation of liability
To the maximum extent permitted by law, Farazisoft is not liable for indirect, incidental or consequential damages, or loss of profits or data. Our total liability is limited to the fees you paid in the 12 months before the claim.
10. Termination
You may stop using our services at any time. We may suspend or terminate access if you breach these terms. Provisions that by nature should survive termination will remain in effect.
11. Changes to these terms
We may update these terms from time to time. Continued use after changes means you accept the updated terms.
12. Governing law
These terms are governed by the laws of Bangladesh. Disputes will be handled by the competent courts of Dhaka.
13. Contact
Questions about these terms? Email [email protected].