1. Introduction
Farazisoft (“we”, “us”) respects your privacy. This policy explains what personal information we collect, how we use it and the choices you have.
2. Information we collect
- Contact details: name, email, phone and company when you contact us or request a demo.
- Account data: login details and settings when you use our products.
- Usage data: pages visited, device and browser information, and IP address.
- Customer content: data you store in our products, which we process on your behalf.
3. How we use information
- To provide, maintain and improve our products and services.
- To respond to enquiries and provide support.
- To send service notices and, where permitted, product updates.
- To protect against fraud, abuse and security incidents.
- To comply with legal obligations.
4. Sharing of information
We do not sell your personal information. We share it only with trusted service providers (such as hosting, analytics and email providers) who process it on our behalf, with your consent, or when required by law.
5. Data security
We use reasonable technical and organisational measures, including encryption in transit and access controls, to protect your data. No system is completely secure, so we cannot guarantee absolute security.
6. Data retention
We keep personal information only as long as needed for the purposes described here, or as required by law. You can ask us to delete your data at any time.
7. Your rights
Depending on your location, you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].
8. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
9. Children's privacy
Our services are not directed to children under 13 and we do not knowingly collect their personal information.
10. International transfers
Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place.
11. Changes to this policy
We may update this policy periodically. The “last updated” date above shows the latest revision.
12. Contact us
Farazisoft, H# 6/1, Road #4, Block #D, Section #6, Mirpur, Dhaka-1216, Bangladesh
Email: [email protected]